Goal 2024 – A period of renewal, recovery and being future-ready
- Human Capital: Our talent is key to our success. We continue to invest in growing an innovative and stronger team to help us "Engineer Intelligence" and build a smarter, safer world. Today, we are a dynamic team of 370+ Commtelians!
- Infrastructure Push: As we expand, we maintain cutting-edge infrastructure across our offices. With 85,719.24 sq. ft. across India, UAE, and the USA, we’ve opened a new office in Abu Dhabi to manage future projects and scale our operations.
- Revenue Growth: Despite pandemic challenges, we introduced new solutions, achieving an average revenue growth of 34%. This period accounts for 37% of our total revenue.
- We’ve been recognized as a 'Great Place To Work' for 7 consecutive years and received the ‘HR Leader Award’ in August 2021.
- As pioneers of PIDS technology in India, we now hold a 60% market share and have strengthened our AI offerings, launching 'SHIELDS 360,' the world's most advanced AI-based security system.
- 2023 marked our 25th anniversary and the launch of a renewed identity with our new logo and tagline: ‘Engineering Intelligence.’
Goal 2021 – Sustenance, Resilience, and Unwavering Strength
- Human Capital: Our resilient and innovative team is Commtel's pride, driving our success and building a better future. We now have a strong workforce of 270+ Commtelians.
- Infrastructure Push: To meet customer needs and ensure seamless service delivery, we’ve expanded to 75,000 sq. ft. across India, UAE, and the USA, with state-of-the-art infrastructure.
- Revenue Growth: Through a difficult three-year period, we achieved an average growth rate of 8.5%, with this phase contributing 38% to our total revenue.
- Accolades: We’ve earned the 'Great Place To Work' certification for 6 consecutive years, reflecting our strong team culture.
- Milestones: In 2018, we celebrated 20 years as a global digital solutions provider. We also launched our AI solutions vertical, helping clients drive digital transformation.
- PIDS Leadership: As pioneers in Pipeline Intrusion Detection Systems (PIDS) using distributed acoustic sensing technology, we continue to secure and execute major projects like HPCL’s MDPL and ASPL.
Goal 2018 – A Period Of Distinct Milestones
- Human Capital: With a strong focus on achieving long-term and short-term goals, we grew to a formidable workforce of 220+ Commtelians by FY 2017-18.
- Infrastructure Push: To meet customer demands, we expanded our UAE office with an additional 20,000 sq. ft. of cutting-edge facilities. Our collective infrastructure now spans 65,000 sq. ft. across India, UAE, and regional offices.
- Revenue Growth: In the last three financial years, we saw our highest cumulative growth with an average revenue increase of 35%, making up 45% of our total revenue.
- Key Milestones: On December 1st, 2017, we entered our 20th year as a global digital technology provider. We were also recognized as one of India’s 50 Great Mid-size Workplaces by the Great Place to Work Institute, a major acknowledgment of our people-first approach.
- Major Projects: We secured and executed turnkey projects from global clients like HPCL and more, while strengthening partnerships with industry leaders.
- Awards: We received the '2018 Best Overall Performance Recognition Award' from Siemens for our long-term partnership and valuable contributions.
- These milestones reflect our growth-driven approach, setting the stage for an exciting future filled with possibilities.
Goal 2015 - Strong Statement Through Performance
- Human Capital: From a modest beginning with just 14 employees, we grew to a workforce of over 200 by the end of FY 2014-15.
- Infrastructure Push: We expanded the UAE office by 5,000 sq. ft., consolidating into a 12,000 sq. ft. state-of-the-art facility. Starting from a 700 sq. ft. rented space, our total infrastructure now spans 45,000 sq. ft. across India, UAE, and the USA.
- Revenue Growth: Since unveiling our first business plan in FY 2003, we’ve consistently doubled our revenue every three years.
- Key Milestones: On December 1st, 2014, we entered our 17th year of operation. We launched the revamped ‘TechCare 2.0’ customer portal and mobile app, and successfully partnered with Fotech Solutions to bring their cutting-edge PIDS technology to India.
- Major Projects: We secured global turnkey projects from prominent clients such as Kuwait Oil Company, Qatar Petroleum, and Petrofac International.
- Awards and Recognition: We received the '2014 Partner Recognition Award' from Coriant, the 'Spirit of Innovation Award' for outstanding contributions, and were featured in ‘Leading SMEs of India 2014’ by Dun & Bradstreet. We also earned a 'Certificate of Excellence' from Inc India for two consecutive years, solidifying our position among the Top 500 fastest-growing SMEs.
- These milestones reflect our relentless commitment to growth, innovation, and excellence.
Goal 2012 - Sustainable Growth
- Human Capital: During this period, we expanded our team to 157 Commtelians to ensure timely delivery of major projects across geographies, maintaining our commitment to quality.
- Infrastructure Push: In 2011, we inaugurated a 24,000 sq. ft. state-of-the-art facility in Navi Mumbai, capable of housing ~200 employees. This facility includes a high-tech Solutions Test Centre, Demo Centre, Training Centre, 24x7 NOC, and Stores, all enhancing customer engagement and service quality.
- Revenue Growth: This was a pivotal phase, achieving an average revenue growth of 20%. It contributed 54% of Commtel’s total revenue, reinforcing the sustainability and scalability of our business model.
- Key Milestones: We achieved ISO 9001:2008 re-certification and secured significant projects, including NHPC's Subansiri Hydroelectric Project and an offshore project with SIME DARBY for ONGC. We also launched 'TechCare,' a post-sales service initiative, and became official sales partners of Cisco and Motorola in India.
- Recognition: We were awarded a ‘Certificate of Excellence’ by Inc India magazine and recognized among the Top 500 fastest-growing SMEs, further cementing our growth story.
Goal 2009 - Reaching The Next Level
- Human Capital: Our workforce grew to 100 employees, marking a significant milestone in our journey.
- Infrastructure Push: In 2007, we expanded with a new 6,822 sq. ft. state-of-the-art office in Navi Mumbai, equipped with a Systems Integration Centre, 24x7 Help Desk, Test Bed, Stores, and Training facilities. Additionally, in June 2007, we launched Commtel Networks (FZC) in Sharjah, UAE, establishing our international presence with a new facility.
- Dedicated Networks Deployed: By the end of our Goal 2009, we had successfully built 14,000 km of dedicated telecom networks.
- Revenue Growth: We achieved an average revenue growth of 40%, contributing 29% to Commtel's total revenue to date. This phase marked the completion of our second business plan.
- Key Projects and Milestones: We secured major projects strengthening our presence in the Railways and Power sectors while maintaining our leadership in Oil & Gas. We also celebrated a decade of success with the launch of our new logo and tagline, "Let’s Reach the Next Level," and won a prestigious turnkey project from Cairn Energy for the Barmer-Bhogat crude pipeline, the world's longest heated pipeline. Additionally, we entered the U.S. market with the formation of United Commtel.
1st Business Plan - Goal 2006 The Big Push Forward
- Human Capital: Our team expanded to 62 employees, marking a significant phase of growth.
- Infrastructure Push: Along with our Mumbai office and Systems Integration Centre, we opened a new 1,600 sq. ft. office facility in Navi Mumbai in August 2004, further supporting our expansion.
- Revenue Growth: During this period, we achieved an impressive average revenue growth of 42%, accounting for 12% of our total revenue to date.
- Key Milestones: We grew our customer base from 18 to 47, adding industry giants. Notable project wins solidified our market position, while we expanded into new sectors. Additionally, we earned ISO 9001:2000 Certification from BVQI, further validating our commitment to quality.
December 1998 - March 2003
The Formative Years
- Human Capital: Commtel began its journey on 31st July 1998 with just 14 employees, growing to a team of 50 by the end of FY 2003.
- Infrastructure Push: Initially operating from a modest 700 sq. ft. rented premise, in February 2002, we moved into a 2,000 sq. ft. office and set up an 800 sq. ft. fully functional 'Systems Integration Centre' in Navi Mumbai.
- Revenue Growth: We achieved an average revenue growth of 55% during the first five years, with this period contributing to 5% of our total revenue to date.
- Customer base grew from 7 to 18 by the end of FY 2003.
- Secured our first overseas services project in our second year of operations.
- Executed a major turnkey project for GAIL’s 1,200 km Jamnagar-Loni LPG pipeline in partnership with Nokia Siemens Networks.
- Signed a Value Added Re-Seller contract with Nokia Networks Oy.
- Our engineers performed systems integration and Factory Acceptance Tests (FAT) for the Jamnagar-Loni pipeline at Nokia’s Helsinki facility.
- Secured financial assistance from Citibank N.A. to support business growth.
- Entered the mainstream telecom services business through partnerships with Nortel Networks and Marconi Communications to deploy large networks.
- Saw a significant increase in order values, driven by repeat business from Oil & Gas majors
